BOPU, the brand independent multi-vendor hardware installer for Retail and Hospitality.
In the retail industry hardware installations are often experienced as a stressful activity.
After all, a lot is involved to keep the disruption of daily store operations to an absolute minimum.
At BOPU we are aware of this and we monitor the peace on location and with the store employees by anticipating as efficiently as possible.
Whether it is an occassional single hardware installation, an IMAC-service or a complete rollout, efficiency starts with proper preparation.
The BOPU team is happy to make their knowledge and experience available to support you in all the steps of the project.
With an understandable checklist, we map out the necessary services together and a scenario can be drawn up.
Our experienced team ensures a smooth implementation of new IT hardware and software with services ranging from site survey, through implementation and installation to support afterwards. In its entirety as a project or partly as an extension of your own capacity.
Read more about
The BOPU team consists of passionate professionals who know their subject matter.
Probably just like you. So we don't want to tell you how to do your job.
What we do want is to see, together with you, whether we can do things smarter, better, faster and therefore cheaper.
We are convinced that the difference between delivering a project satisfactorily or delivering a project excellently means more than knowing how to do the work.
The difference is in understanding the people, the product, the organizational culture, the objectives. That is why we try to find out as much as possible about the client and the end customer. We try to merge into the organization and become an extension of it.
Effectiveness becomes visible over time in the form of cost and time savings.
We extend this philosophy to our technicians.
The technicians we assign are the technicians that we believe best suit your project through knowledge and experience of the product and feel comfortable in the working environment of your company and have the right soft skills.
For every new project, they are trained as much as possible in person and on the job.
In addition to product and job training, the emphasis of the training is placed on understanding the company culture, the quality of the work to be delivered, meeting expectations and the standards that must be met. All of this documented in a step by step deployment guide.
Frequent communication keeps you informed in detail about the planned work, the progress of the work but also about the location. In the end, we provide you a detailed report, supported with pictures and videos from arrival until leave.
Due to changing technology, it is becoming increasingly easier for us to provide training, support and report.
Through innovations such as wearable livestream cameras and augmented reality, we guide our technicians in real time and on the spot. Wherever they are located.
Our own Peplink 4G router, supports us with the necessary bandwidth. This way being eyes and ears on site become very real.
BOPU offers a variety of services to support you.
Regardless you have or do not have your own experts, the BOPU team is ready to intervene whenever you need it.
Whether you want to entrust your project completely to us, or only partially as an executive body to strengthen your own organization, makes no difference to our team.
Our commitment and goal remain the same: a successful operation that makes the customer happy.
From beginning to end, you can rely on our knowledgeable Project Management Team.
Each team member with their own competences is available to assist you from project inventory to project delivery and all steps in between with the aim of making the project delivery a success within the set conditions.
The migration team provides with defined methodology, expertise and resources needed to assess, plan and execute any migration project.
Subject-matter experts, identify IT infrastructure, utilisation and application mutual dependencies.
This approach creates a cost-effective, risk-averse migration strategy for both virtual, cloud migrations and physical relocations.
A detailed blueprint mapping the project from beginning to the end enables you to follow each part of the process.
The high level of independent accountability result in a successful project delivery.
In case of a roll out, Retail companies often choose to collect and configure devices in a central location, usually in their own staging centre.
Or devices are sent empty to the store to be configured remotely. Both methods therefore entail risks and can make a deployment unnecessarily time-consuming and expensive as not all organizations have the facilities – needed to deploy technology judiciously – at hand.
Our four state-of-the-art laboratories, strategically located in Europe, remove this hassle and serve as a knowledgeable and scalable extension to your organization, helping to reduce risks and costs.
Hardware is delivered directly from the manufacturer or vendor to our ESD-compliant temperature-controlled laboratories.
All locations have the latest security technologies to protect your assets and data.
Our pre-installation and configuration services include a tailormade registration application to ensure that all important steps are carried out, administered and captured in a detailed report. Most are entered automatically based on the steps performed, and built-in security checks prevent the configuration from progressing if a previous action was not completed correctly.
We can offer a wide range of services:
Our on-site installation team guarantees a clean and professional installation in accordance with all applicable rules and regulations.
For each installation, a step-by-step guide describes all guidelines and milestones agreed at the start of the project, ensuring a uniform installation and smooth start-up of the new IT hardware and assets.
Our installation technicians are experienced and can anticipate common problems that may arise during IT hardware installation and work to avoid them.
In the unlikely event that an issue arises that they don’t know what to do, they can rely on our skilled support technicians.
Installation of IT hardware can include decommissioning and removal of existing equipment that is damaged, obsolete or is being upgraded.
Experience has taught us that during an installation there is almost always something extra that has been previously overlooked or due to a last-minute change.
Because such things happen, our engineers are fully equipped to take that little bit extra when needed.
At BOPU, even the decommissioning and removal of hardware is done with care and preparation.
In consultation with your IT department, we draw up guidelines for our technicians on how to deal with this unnecessary hardware.
That is how we ensure that the correct measures are taken to protect your organization, its data and the assets.
Our technicians collect and prepare the hardware to be removed from the site for return to your own warehouse or for transport to one of our laboratories for further treatment according to your hardware decommissioning directions.
At the end we provide a report per device and you can be sure that your device will not be secretly refurbished and traded after all.
Hardware that became obsolete, can still be valuable.
While changing technologies encourage us to replace hardware with newer, faster, and more extensive hardware, BOPU embrace the possibilities of reuse and recycling.
After the obsolete or defective equipment is delivered to one of our labs, everything is sorted and checked for further processing.
Goods that are irreparably broken are dismantled on usable components that are then used for the repair of other devices. The remaining parts of the dismantled products are separated on recyclable and non-recyclable material.
Recyclable material is taken to waste processing companies that specialize in the recycling of circular materials and upgrades the waste to new materials.
IT systems that are reusable and that are sold or donated will have their data wiped and, if preferred, a Data Erasure certificate will be issued.
IT systems that are reused internally are restored according to your internal procedures.
At BOPU we do not sell hardware other than what we need to run our IT services.
We are also not associated with any label. We have no advantage or interest in any particular brand or type of device.
This independence gives us peace of mind; we do not have to sell hardware. With the greatest advantage that we can focus on what is most important: whatever hardware you choose, we make it work.
And if you ask our opinion on a particular device, you will receive an honest answer based on our own experience and knowledge of that product. Without the smooth sales pitches or marketing.
As a brand-independent service provider, we install all sorts of point of sale hardware, self-checkouts and peripherals.
Our knowledge and experience of various A and B brands has grown to a level at which we can ensure a smooth installation, but also to the level at which we can solve the most common installation problems.
Modern in-store communication systems do more than just “listen and chat”.
In addition to the above hardware, we also install other technologies such like anti theft systems, face recognition, identification and authorisation systems, electronic pricing, temperature sensors and much more.